IT Systems Analyst Epic Population Health, Full-Time, First Shift, IS & T

UC Health•Cincinnati, OH

13d

About The Position

IT System Analyst, Full-Time, First Shift UC Health is hiring a full-time IT System Analyst for the IS&T department for first shift at UC Health. The Epic Population Health IT Systems Analyst is responsible for the implementation, optimization, and ongoing support of Epic Population Health modules and related applications. This role collaborates with clinical, operational, and technical stakeholders to improve population health outcomes through data-driven solutions, workflow enhancements, and system integration.

Requirements

Bachelor’s degree in IS&T or related field
Two or more years experience with computer applications (programming or analysis) in a PC or mainframe environment required.
4 years equivalent experience can substitute for a Bachelor’s degree.
EpicCare Value Base Care/or Healthy Planet Certification required.
Person accepting this position, if not already certified in EpicCare Value Base Care and/or Healthy Planet will be required to obtain and maintain one or more Epic module certification(s) as required by the position.

Responsibilities

Configuring, implementing, and maintaining Epic Population Health modules, including Healthy Planet, registries, and care management tools.
Analyzing clinical and operational workflows to identify opportunities for system optimization and improved patient outcomes, collaborating closely with clinicians, care managers, and leadership to translate business and clinical needs into technical solutions.
Developing and maintaining reports, dashboards, registries, and ad hoc reporting to support population health initiatives and operational decision-making.
Designing, documenting, and maintaining system configurations, parameters, workflows, and operational procedures in accordance with departmental standards.
Executing application design changes and updates following established procedures and best practices, develop comprehensive test plans, and perform end-to-end testing—including unit, integration, and user acceptance testing—to ensure application requirements are met.
Ensuring data integrity, quality, and consistency across applications and reporting tools, provides end-user support, troubleshooting, and training, and maintains application tables, reports, and other system components.
Adhering to production support standards, documenting application requests, incidents, and resolutions using established tools and checklists, while participating in system upgrades, change management, and continuous improvement initiatives.
Supporting population health metrics, risk stratification, and value-based care reporting, serves as a subject matter expert for Epic Population Health applications, and assists in the evaluation and selection of hardware and software solutions.
Staying current with Epic updates, industry best practices, and healthcare IT trends to maintain system efficiency, effectiveness, and alignment with organizational goals.
Designing system tables, parameters, and configurations to optimize functionality.
Collaborating with vendors and users to evaluate and implement solutions.
Developing testing and contingency plans, establishes timelines for enhancements, and produces functional and technical specifications.
Facilitating end user meetings
Developing consensus within user groups
Encouraging and displays actions that result in high client satisfaction or process improvements
Providing effective written and verbal communication to end users
Providing consults to end users
Assessing and escalating user requests and issues.
Supporting vendor and consultant activities and facilitates application patch installations.
Coordinating with IS&T teams on equipment requests and efficient use of data center resources.
Collaborating with programming teams on development and provides consultation to IT staff
Assisting in the development of departmental policies and procedures.