Highmark-posted 2 months ago
Entry Level
Pittsburgh, PA
5,001-10,000 employees
Insurance Carriers and Related Activities

Provides analysis services typically in a defined project. Develops requirements and supplemental specifications for new applications or analyzes change requests/enhancements in existing applications. Collaborates closely with the customer/partner/business areas to identify application needs, project specifications, business case development, and cost sheet analysis. Accountable for identification and documentation of risks, defects and issues throughout the project lifecycle. Responsible for assisting in the resolution of risks, defects, and issues. For smaller projects or initiatives, may be accountable for project schedule. Accountable for providing project status back to the appropriate management group or customer, release co-coordinator and/or various PMO groups.

  • Works with customers, application developers, architects, project management and team members to understand business requirements that drive the analysis and design of quality business solutions.
  • Aids with application development project deliverables - e.g. vision document, supplemental specifications, user design, testing plan, testing schedule, testing scenarios, testing outcomes, approvals, and training materials.
  • Manages job and project requirements so that projects are completed on time, in scope, within budget, and with minimal defects.
  • Provides required business and/or technical support for both project and production related activities.
  • Assures compliance with required standards and that all necessary approvals have been obtained throughout the project lifecycle.
  • Interfaces with the business areas, customers, partners, vendors, technical staff and project teams to drive value, enhance return on investment, and create innovative solutions.
  • Is accountable for testing of solution to ensure minimal production and UAT defects are realized.
  • Performs other duties as assigned or required.
  • Bachelor's degree from a four-year college or university or relevant experience and/or education as determined by the company in lieu of bachelor's degree
  • 0-1 years' relevant subject matter experience
  • Familiar working with electronic health record (EHR) systems, system optimization, troubleshooting technical issues.
  • Understanding of Clinical Workflows, Customer Service, Interacting with Patients, familiarity with Medical Terminology
  • Hybrid - 3 days in the office 2 working remote
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