IT Systems Administrator

Memphis Grizzlies-posted about 2 months ago
Full-time • Mid Level
Memphis, TN
101-250 employees
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The Memphis Grizzlies is looking for a Systems Administrator to provides support and contribute to the development, configuration, and troubleshooting of software, hardware, technology, and user devices as well as their overall reliable operation. The Systems Administrator will participate in application deployments, infrastructure upgrades, and enhancements to direct implementation steps and guarantee component compatibility. The perfect candidate for this position will readily offer coaching to team members with less experience and collaborate with other technical experts and solutions owners to ensure long-term resolution. During services disruptions, this person will support root cause analyses and service restoration and provide an approach that is detail-oriented and inspires others.

  • Lead system installation, upkeep, configuration, and integrity; proactively recognize risk, execute solutions, and stay away from functional effects during episodes.
  • Utilize a methodical approach to finding solutions; recommend and carry out suggestions for enhancing the performance and reliability of systems.
  • Breakdown limit and execution, figure framework limit; drive changes actively to avoid service disruptions.
  • Lead incident and problem management procedures and follow them.
  • Install, configure, patch, and maintain Windows Server systems (2016, 2019, and newer) across development, staging, and production environments.
  • Administer and support enterprise services including Active Directory, DNS, DHCP, SMB, RDP, and Group Policy Objects (GPOs).
  • Monitor system performance, review system logs, and optimize resource usage to prevent downtime.
  • Apply system updates, patches, and version upgrades for hardware and software.
  • Diagnose and resolve technical issues and outages related to software, hardware, and network infrastructure.
  • Monitor and maintain data backups and disaster recovery plans to safeguard critical data.
  • Support off-hours maintenance activities.
  • Serve as a liaison on significant projects.
  • Take part in system performance testing as needed.
  • Ensure that changes are appropriately recorded by adhering to change management procedures.
  • Administer and support Azure-hosted services and Exchange Online, including mailbox provisioning, transport rules, policies, retention, and troubleshooting.
  • Monitor and maintain Microsoft 365 services (Exchange, Teams, OneDrive, SharePoint Online, Power Platform, etc.).
  • Configure conditional access policies in M365 Security & Compliance Center.
  • Coordinate with security and service desk teams to ensure reliable user access and collaboration services.
  • Prepare and present proposals, reports, and other writings for both internal and external audiences.
  • Maintain clear documentation of system configurations, processes, and changes.
  • Contribute to knowledge base articles and end-user 'how-to' content as needed.
  • Other duties as assigned.
  • Bachelor’s degree in Technology, Science, Business, or related field or equivalent experience.
  • 3–5 years of related functional expertise.
  • Experience managing VMware virtualization environments and ensuring compliance with required security standards.
  • Proficiency in PowerShell scripting for automation and administration.
  • Experience configuring Conditional Access Policies in Microsoft 365 Security & Compliance Center.
  • Familiarity with security policies and retention requirements to ensure service compliance.
  • Ability to coordinate across teams and support enterprise-level collaboration platforms.
  • Relevant professional certifications, such as CompTIA A+, Network+, Security+, MCSA, or CCNA, are preferred.
  • Experience with Cloudflare is a plus.
  • Experience with Privileged Access Management systems like BeyondTrust or Delinea is a plus.
  • Knowledge of hospitality, venue management, sports, and entertainment, specifically NBA basketball.
  • Industry-leading health coverage
  • Short and Long-term disability
  • Team Member and Dependent Life Insurance
  • Group Voluntary Benefits
  • Wellness programs through EAP and Headspace
  • Matching 401(k)
  • Employee Assistance Program
  • Tuition Reimbursement
  • Team Store Discounts
  • Happy Hours and other fun activities
  • Qualified parking and game night meals
  • NBA Sponsored Discount Programs
  • Employee Referral Bonuses
  • Employee Recognition Programs
  • Generous Paid Time Off
  • Holiday Pay
  • Paid Parental Leave
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