IT Systems Administrator

Bethel FarmsArcadia, FL
28mOnsite

About The Position

Bethel Farms is seeking a hands-on IT Systems Administrator to support and maintain the stability, security, and performance of core technology systems across Bethel Farms and Harmony Outdoor Brands. This role combines system-level administration with frontline technical support, reflecting the practical needs of a rural, multi-site environment. The IT Systems Administrator will own infrastructure and security while also assisting with day-to-day support as needed to ensure uninterrupted operations.

Requirements

  • 3 to 6 years of experience in systems administration or IT support roles
  • Hands-on experience supporting end users and physical IT environments.
  • Ability to work independently in an on-site environment five days a week.
  • Solid understanding of networking fundamentals, security principles, and backup/disaster recovery concepts.
  • Strong working knowledge of Microsoft 365, Entra ID (Azure AD), Windows Server, and endpoint management.

Nice To Haves

  • Experience in manufacturing, agriculture, logistics, or multi-site operations.
  • Familiarity with Intune, conditional access policies, and cloud-based environments.
  • Exposure to ERP systems or business-critical applications.
  • CompTIA Network + or similar certifications.

Responsibilities

  • Administer and maintain Microsoft 365, Entra ID (Azure AD), Intune, Windows servers, and related infrastructure.
  • Monitor system performance, availability, backups, and alerts, and address issues proactively.
  • Manage patching, updates, and lifecycle planning for systems and endpoints.
  • Maintain clear technical documentation, standards, and procedures.
  • Implement and maintain security best practices including MFA, conditional access, and endpoint protection
  • Monitor logs and alerts to identify potential security risks or vulnerabilities.
  • Assist with incident response activities, audits, and disaster recovery testing.
  • Provide Tier 1 and Tier 2 technical support for desktops, laptops, printers, scanners, and mobile devices.
  • Assist with onboarding and offboarding of employees, including device setup and access provisioning.
  • Troubleshoot connectivity, application access, and basic network issues.
  • Support business-critical platforms such as ERP systems, Freshdesk, Power BI, SharePoint, and other SaaS applications.
  • Work with vendors and internal stakeholders to troubleshoot and resolve complex issues.
  • Assist with system integrations, upgrades, and migrations.
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