IT Systems Administrator

On Energy Storage-posted 19 days ago
Full-time • Mid Level
Hybrid • Houston, TX
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

We are hiring two IT Systems Administrators to support our growing workforce and rapidly evolving IT environment. Reporting to the IT Technical Lead, you'll be hands-on with day-to-day IT operations: provisioning and managing devices, administering Microsoft 365, resolving tickets, and keeping our users productive. This role is ideal for someone who loves solving problems, working directly with users, and owning systems end-to-end in a fast-paced, high-growth company.

  • Provision, configure, and deprovision laptops and other endpoints for new and departing employees.
  • Manage user accounts, groups, and access in Microsoft 365 and related systems.
  • Ensure devices comply with security and configuration standards.
  • Perform daily administration of M365 (Exchange, Teams, SharePoint, OneDrive).
  • Assist with configurations, troubleshooting, and minor enhancements.
  • Support implementation and rollout of new features and tools.
  • Handle L1/L2 support tickets across hardware, software, accounts, and connectivity issues.
  • Meet defined SLAs for response and resolution.
  • Document solutions and contribute to a self-service knowledge base.
  • Support office IT (Wi-Fi, printers, conference rooms, network connections).
  • Assist with office moves, expansions, and new equipment deployments.
  • Maintain accurate asset records and lifecycle updates.
  • Follow and improve IT runbooks, SOPs, and checklists.
  • Provide feedback to improve processes, tooling, and user experience.
  • 3-5+ years in IT support or systems administration roles.
  • Hands-on experience managing Windows and macOS endpoints.
  • Experience administering Microsoft 365 in a business environment.
  • Familiarity with device management tools (Intune / Endpoint Manager or similar).
  • Working knowledge of networking basics (IP, DNS, DHCP, Wi-Fi).
  • Ability to troubleshoot hardware, OS, and application issues efficiently.
  • Strong customer-service mindset; patient and clear with non-technical users.
  • Organized, reliable, and able to manage multiple tickets and tasks.
  • Good written communication skills for documentation and user-facing articles.
  • Experience in a high-growth or multi-site environment.
  • Exposure to security best practices, MFA, and SSO.
  • Experience in manufacturing, energy, or hardware-software environments.
Track Jobs with Teal

Job Search Resources

•
AI Resume Builder
•
IT System Administrator Resume Examples
•
IT System Administrator Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service