About the position
At Zomedica, we're revolutionizing the animal health industry with cutting-edge technology and breakthrough solutions. As we continue to grow, we need forward-thinking technical experts to help us scale, optimize, and support the systems that drive our success. We're looking for a highly skilled IT Systems Administrator who thrives in complex, high-tech environments. You'll play a critical role in managing and evolving our IT infrastructure, ensuring seamless operations for our engineering and manufacturing teams, and tackling advanced programming and technical challenges head-on. If you love working with the latest technology, solving complex problems, and making an impact in a fast-moving, innovative company-this is your opportunity. In this on-site role based in our Plymouth, MN facility, the IT Systems Administrator will be responsible for identifying, designing, and improving technology solutions leveraging Microsoft 365 and Azure services. Key to this role is providing daily on-site IT support to respond to internal customer needs and resolve and remediate technology issues.
Responsibilities
- Identify, architect, and implement leading technology practices delivering right-sized, scalable, and performant IT solutions.
- Manage and improve Access and Identity Management using Active Directory, Azure Active Directory, and Microsoft 365 services.
- Manage all endpoints including PCs, mobile devices, printers, and more, using remote fleet management tools.
- Manage IT assets, software licenses, and subscriptions.
- Manage help desk tickets and resolve within service level agreements.
- Develop and maintain an IT Support Knowledge Base.
- Assist with developing IT policies, procedures, and standards.
- Be available for occasional after-hours or weekend work as needed during maintenance or outages.
Requirements
- Bachelor's Degree in a related discipline, or an equivalent combination of related education and/or experience; MCSE and Security+ certification highly desirable.
- At least 5 to 7 years of relevant experience in a hands-on technical role.
- High level of knowledge and skill with Microsoft on-premise and 365 technologies (Azure Directory, Azure Active Directory, Intune/Endpoint Manager, Endpoint Detection & Response, Exchange, and DNS).
- Demonstrated experience with migrating on-premise resources to Azure.
- Demonstrated success with Windows 10/11 client computing fleet administration using Intune/Endpoint Manager configuration; and PowerShell for administrating Microsoft 365 resources.
- Knowledge and expertise in enterprise backup strategies, Veeam solutions, network infrastructure including firewalls, switches, and Wi-Fi APs.
- Demonstrated ability to build, maintain, and influence working relationships with project teams.
- Good verbal and written communication skills; strong customer-service focus; proven ability to interact effectively with all levels of an organization.
- Must be flexible with proven ability to adapt and respond to changing business needs.
- Ability to work occasional evening and weekend hours.
Benefits
- Starting base salary of up to $95,000.
- Competitive benefits package with medical insurance.
- Employer-paid dental / vision / disability / life insurance.
- 401k plan with a Company match.
- Generous PTO and paid holidays.
- Collaborative work environment.
- Great growth potential.
