Iventure Solutions-posted 7 months ago
$60,000 - $80,000/Yr
Full-time • Mid Level
Remote • Jacksonville, FL
Administrative and Support Services

At iVenture, we are more than just an IT company; we are a team of problem solvers and critical thinkers who personalize service and aim to do it right the first time. For over two decades, iVenture has built a legacy of excellence in solving IT problems with a relentless commitment to service, impacting our clients every day with expertise, execution, and experience. Please only apply if you meet the below criteria and are local to Jacksonville, Fl.

  • Support Microsoft Windows server and network technologies
  • Install and support a wide range of PC and PC related applications, Windows and Mac
  • Management and troubleshooting of on premise and cloud infrastructure
  • Interact with users in-person daily on technology use, iVenture accepted practices and issue resolution
  • Maintain network configurations and assess and resolve network performance issues (internet bandwidth problems, ISP and firewall/router issues)
  • Provide Tier 2 and Tier 3 desktop and application support
  • Organize and execute small-mid IT projects, ranging up to 20 hours per project
  • Produce, maintain and update technical documentation
  • A Bachelor's Degree in a related field or equivalent experience
  • 5+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows-based network environment
  • Experience with Microsoft Windows Server (latest OS) and Exchange Online (or enterprise mail systems)
  • Experience working with the O365 ecosystem
  • Experience with Azure, Intune, Entra ecosystem
  • Experience with Active Directory, Group Policy
  • Experience with all current Microsoft Desktop Operating Systems
  • Experience with XenApp/RDS or other VDI technologies
  • Experience with Hypervisors (VMWare and Hyper-V)
  • Experience with managing private and public DNS
  • Experience with configuring firewalls
  • Experience with LAN and WAN technology and firewalls required, including but not limited to Cisco Meraki, Fortinet, Aruba
  • Extensive hands-on experience with Windows Server and Exchange Online, including maintenance and support
  • Microsoft Azure and/or Microsoft 365 certified
  • A drive for continuous learning and development
  • Comprehensive Insurance Plans including life insurance and long-term disability coverage
  • 401K plan with a 4% match
  • Peerfit membership for free sessions at local gyms and studios
  • 3 weeks of paid time off in your first year, increasing to 4 weeks in your second year
  • Paid maternity, paternity, and foster leave
  • Paid certifications, training days, and access to our virtual lab
  • Employee recognition with a $200 credit to spend in our iVenture Company Store on your anniversary
  • Quarterly team outings
  • 360-degree feedback system
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