Pinterest-posted 28 days ago
Full-time • Entry Level
Hybrid • San Francisco, CA
1,001-5,000 employees
Publishing Industries

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible. Are you passionate about bridging the gap between technical operations and data-driven insights? Pinterest's IT team is looking for an IT Systems Administrator I who thrives on using analytics, automation, and hands-on technical support to keep our global workforce running smoothly. Join a fairly new, innovative IT team positioned at the heart of Pinterest's tech organization acting as the critical bridge between Tier 1 Helpdesk support and advanced system engineering.

  • Provide hands-on Tier 2 IT Support, performing admin actions in core IT tools and technologies such as VS Code, Git, and command-line utilities to resolve complex technical issues
  • Maintain, monitor, and troubleshoot core systems ensuring secure daily operations for Pinterest employees globally
  • Proactively identify, investigate, and flag issues or system anomalies, raising awareness with the team when recurring issues or themes present themselves and driving timely resolution
  • Develop, document, and share best practices across the team by actively participating in team initiatives that promote operational excellence
  • Collaborate cross-functionally with all IT Departments to support system integrations and process improvements
  • Participate in on-call rotation for emergency escalations to ensure 24/7 system availability
  • 2+ years of experience in IT systems administration, technical support, or similar role
  • Strong troubleshooting skills with ability to quickly identify issues, perform root cause analysis, and drive resolution in high-impact situations
  • Familiarity with the backend of an IT system/tool such as: Okta, LDAP, Google Workspace, Slack, Jira, Workday or related enterprise platforms
  • Excellent communication and documentation skills with emphasis on cross-team collaboration and knowledge sharing
  • Ability to work in PT time zone and travel to Pinterest offices as needed
  • Willingness to participate in on-call rotation for emergency escalations
  • Bachelor's degree in Information Technology, Computer Science, a related field or equivalent experience.
  • Experience with SQL queries and API integrations
  • Experience analyzing data, dashboards, and trends to identify insights and evolving business needs.
  • Demonstrated ability to quickly learn and master new technologies with minimal guidance
  • Proven track record of ramping up on unfamiliar tools and delivering results
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