IT Systems Administrator / Engineer

Security State Bank & Trust•Fredericksburg, TX

1d•Hybrid

About The Position

The IT Systems Administrator/Engineer is a hands-on technical expert responsible for supporting identity systems, provisioning devices, and maintaining secure, reliable Information Technology operations across both in-office and remote environments. The administrator also enables cloud-based infrastructure, conference room technology, and core networking to ensure seamless collaboration and system performance. This role will report to our bank AVP Infrastructure & Operations.

Requirements

5 – 7 years of in Information Technology systems administration or engineering
Hands-on SSO implementation experience (DUO, Okta, or Entra ID)
Direct experience with device provisioning and system set up (not just support)
Experience supporting remote workforce environments and collaboration tools
Strong understanding of identity management, role-based access, endpoint management, and Information Technology operations
High School Diploma or equivalent
Experience with Mac and Windows device provisioning
Experience with Intune, Jamf, or similar MDM/endpoint management tools
Strong troubleshooting skills across hardware, software, and network layers
Ability to work independently, proactively, and resourcefully
Ability to adapt to growing business needs and structural changes

Nice To Haves

Experience in mid-size companies (200 – 2,000 employees), MSPs, or scaling startups
Familiarity with Azure AD/Entra ID, AWS, or hybrid cloud environments
Experience supporting Zoom Rooms or Microsoft teams Rooms
Experience with scripting or automation (PowerShell, Bash, Python)
Exposure to security best practices and compliance frameworks
Experience using SAML and OAuth
Experience with identity access management and MFA systems (DUO, Okta, and/or Microsoft Entra ID)
Experience with managing VOIP phone systems (Zoom, Teams, or similar)
Strong documentation habits and process-oriented mindset

Responsibilities

Integrate SaaS applications into SSO platforms
Implement and maintain MFA and basic conditional access policies
Troubleshoot authentication, login, and identity-related issues
Ensure identity systems remain secure, reliable, and aligned with company policies
Provision and configure workstations, laptops, and mobile devices (Mac and Windows)
Apply and manage device policies
Set up and support Wi-Fi networks, VPN clients, and basic networking
Configure and troubleshoot printers, peripherals, and office technology
Maintain accurate asset inventory and lifecycle documentation
Operate within cloud environments such as Microsoft Azure or AWS
Manage virtual machines, file storage, and backup processes
Monitor infrastructure health and escalate issues when needed
Support server room tasks including rack-and-stack, cable management, and hardware monitoring
Set up secure remote access for distributed teams
Configure user environments including email, collaboration tools, and permissions
Provide support for remote employees across multiple time zones
Maintain standards for remote workstation security and performance
Set up and maintain Zoom Rooms and Microsoft Teams Rooms
Configure and support AV equipment including displays, cameras, microphones, and speakers
Troubleshoot live meeting issues and ensure reliable hybrid meeting experiences