Ascend Advanced Therapies-posted about 2 months ago
Hybrid • Alachua, FL
101-250 employees
Professional, Scientific, and Technical Services

IT Systems Admin/Engineers at Ascend provide responsive customer support, maintain and troubleshoot network systems to ensure seamless connectivity, and implement cybersecurity protocols to safeguard data and uphold a secure, efficient technology environment.

  • Acts as primary liaison with external IT Providers for the Alachua, FL site.
  • Determine the goals of IT for Alachua site within broad outlines provided by the business.
  • Contribute to the continuity of computer services by providing necessary technical leadership and project coordination.
  • Forecast costs, equipment and personnel needs for projects and programs as required and related to information systems.
  • Prepare long and short-range plans for application selection, systems development, and acquisition of the resources needed to support them.
  • Install, configure, and maintain network hardware and software components, including routers, switches, firewalls, and access points.
  • Diagnose and resolve complex network issues related to connectivity, security, and performance, ensuring minimal downtime.
  • Help business operations groups utilize information systems to improve their efficiency.
  • Ensures computer equipment, hardware, and software are updated to meet organizational needs.
  • Identify and leverage resources to perform regular security monitoring to identify intrusions and vulnerabilities.
  • Identify technologies that can be used to automate tasks and work with users to implement them efficiently.
  • Provide systems network support and security, including patches, firewalls, etc.
  • Stay updated with the latest advancements in networking technologies and industry best practices.
  • Document network configurations, changes, and technical procedures for reference and knowledge sharing.
  • Managing backup and restoration for validated systems.
  • Set up and support of audio and video equipment.
  • Managing and maintaining a Hyper-V and VMWARE cluster.
  • Managing and maintaining Microsoft Azure and Office 365 Tenant.
  • Managing and maintaining Intune, SharePoint, Exchange, Defender for Endpoint.
  • Support of remote users stationed globally.
  • Communicate the user's needs and issues to the external and offsite IT team.
  • Present project status reports to management as well as project teams.
  • Perform gap analysis of validation documentation, systems, and practices.
  • Communicate identified gaps including recommending and implementing corrective actions and improvements.
  • Generate, review and update computer system related policies and procedures.
  • Develop and/or review/approve various types of system validation and infrastructure qualification documentation, including but not limited to User Requirements Specification, Data Integrity Assessments, and Administration SOPs.
  • Supports Change Management initiatives to maintain GMP compliance.
  • Work closely with system owners to effectively implement new computerized systems, system upgrades, or system modifications.
  • Coordinate validation/qualification activities, propose, and implement validation/qualification strategies and serve as the subject matter expert.
  • Vendor Management.
  • Other duties as assigned.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service