Ilisagvik College-posted 2 months ago
Full-time • Entry Level
Utqiaġvik, AK

The IT Systems & Network Administrator is responsible for the administration, support, and maintenance of the college’s IT infrastructure, including servers, networks, hardware, software, and user systems. This role provides both Tier 1 and Tier 2 support, contributes to long-term planning and project implementation, and ensures the security and reliability of campus-wide technology systems.

  • Administer and maintain LAN/WAN networks, wireless systems, servers, access points, and endpoint devices.
  • Deploy, configure, and monitor servers, storage systems, and network devices to ensure availability and performance.
  • Manage and maintain Active Directory, group policies, DNS, DHCP, and related services.
  • Provide Tier 1 and Tier 2 technical support to end users and resolve escalated issues.
  • Maintain and troubleshoot user accounts, system permissions, shared resources, and email accounts.
  • Ensure that IT security practices are consistently followed across all systems, networks, and cloud services.
  • Track and maintain IT assets, including computers, laptops, printers, and network equipment.
  • Research and recommend hardware/software upgrades, standardization, and technology improvements.
  • Maintain accurate documentation for network architecture, system configurations, and license compliance.
  • Participate in IT planning, purchasing, and budgeting in coordination with the IT team.
  • Assist in administering VoIP systems, surveillance cameras, and cloud-based platforms (e.g., LMS, email).
  • Collaborate on special projects as assigned by the IT Manager or Analyst.
  • Provide weekly system performance reports and participate in IT policy/procedure development.
  • Stay up to date with industry trends through forums, training, and peer networking.
  • Support Iñupiaq cultural integration and engage respectfully in a multicultural work environment.
  • Works on specialized projects as required.
  • Complies with College policies, procedures, and administrative directives, as well as state, federal, and local laws, regulations, and ordinances.
  • Performs other related duties as required.
  • Associate’s degree in Information Technology or related field.
  • 2+ years of experience with Windows Server administration, network troubleshooting, and systems support.
  • Experience with Active Directory, DHCP, DNS, VoIP, and network protocols (TCP/IP, SMTP, etc.).
  • Familiarity with system monitoring, backups, security, and endpoint management.
  • Bachelor’s degree in Information Technology or a related field.
  • 3–5 years of IT experience in an educational or enterprise setting.
  • Industry certifications: CompTIA Network+, Security+, MCSA, CCNA, or equivalent.
  • Experience with Juniper switches, Windows Server 2019-2025, virtualization, and cloud platforms.
  • Valid driver's license.
  • 16 paid holidays and up to 36 days of paid leave.
  • Health insurance with no cost premium for employees and low cost annual deductible.
  • Life Insurance and Accidental Death & Dismemberment coverage at no cost to the employee.
  • Additional supplemental or voluntary retirement, life insurance, disability benefits offered.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service