IT Support Technician

Kadean Construction Company INC • Sunset Hills, MO

175d

About The Position

As an IT Support Technician, you will be the go-to expert for resolving technical issues, supporting end users, and ensuring the stability of our systems and devices. You will play a crucial role in maintaining the efficiency of our operations by providing outstanding support to team members across the organization.

Requirements

• Associate's degree or higher in an IT or similar field, or equivalent IT certifications (A+, Network+, etc.)
• 1-4 years of hands-on experience with Level 1/2 IT support or a related field
• Working knowledge of Windows OS, MS365, and basic networking
• Strong communication, problem-solving, and organizational skills
• Strong knowledge of computer systems, networks, and software applications
• Excellent problem-solving skills and attention to detail
• Ability to communicate technical information clearly to non-technical users
• Strong customer service orientation and interpersonal skills
• Familiarity with various operating systems and troubleshooting techniques
• Travel of up to 10% may be required

Nice To Haves

• Experience with scripting, AD/Azure, mobile OS (Android/iOS), and cabling

Responsibilities

• Configure new equipment and ensure proper setup for end users
• Troubleshoot network and software issues effectively
• Provide technical support and guidance to team members
• Maintain and monitor system performance to ensure stability
• Document and track support requests and resolutions
• Collaborate with other IT team members to improve processes and systems

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree
• Number of Employees: 51-100 employees