Reach Logistics is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/ We need an IT Support Technician to provide essential IT support to global team members. The technician will collaborate regularly to implement actionable solutions to help desk requests through tickets, emails, chat, and phone calls. This is a full-time position based in Hebron, KY working four 10-hour shifts each week (Saturday-Tuesday).