IT Support Technician - Evansville, IN
Metronet•Evansville, IN
•Onsite
About The Position
The IT Support Tech I Position provides PC Maintenance, Help Desk Technical Support, LAN Support services and project work to support more efficient use of company resources and manpower. This position will sit onsite at our office in Overland Park, Kansas.
Requirements
- Associate’s degree in related field desired
- 2 or more years related work experience in helpdesk environment
- Knowledge and experience with PCs, Servers, network hardware and software
- Data cabling in switch closets
- Microsoft desktop operating systems and Macs
- Microsoft Office 365 Administration
- Powershell and scripting required
- Active Directory
- RFID and camera systems
- Azure Administration
- MDM & SCCM
- Microsoft Intune knowledge
- Excellent oral and written communication skills
Nice To Haves
- Microsoft certifications desired
Responsibilities
- Imaging workstations
- Setup workstations for new associates
- Maintains and repairs laptops, surfaces, Ipads, desktops, Macs, mobile devices and other computer peripherals
- Documents, upgrades and replaces PC hardware and software systems
- Provides support to end users on a variety of technical issues through ServiceDesk ticketing system
- Provides user support for all applications
- Identifies, researches, and resolves technical problems within SLA
- Responds to telephone calls, email and personnel requests for technical support
- First-level support for printers, copiers and plotters
- Assist team with mass deployments and projects
- Training associates of new technology
- May be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.
Benefits
- Competitive pay
- Annual bonus opportunity
- Annual merit increases
- Affordable insurance (medical, dental, vision, etc.)
- 401(k) company match up to 6%
- Paid time off
- Volunteer hours
- Perks and discounts
- Discounted Metronet service in our serviceable area
- Opportunities for advancement
- 80% of medical premiums paid by the company
- Company-paid disability and life insurance
- 401(k)-company match with immediate vesting
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
501-1,000 employees
