Crane 1 Services-posted 3 days ago
$65,000 - $75,000/Yr
Full-time • Entry Level
Onsite • West Chester, OH

We are seeking a detail-oriented and tech-savvy individual to join our IT team as an IT Support Technician. This role is responsible for the setup, configuration, and deployment of laptops, desktops, and mobile devices (iOS/Android) for new and existing employees. The ideal candidate will ensure all devices are properly configured according to company standards and security protocols. Pay: $65k-$75k/yr Onsite 5 Days A Week Required For Position

  • Configure and deploy laptops, desktops, and mobile phones for new hires and existing staff.
  • Install and update operating systems, software applications, and security tools.
  • Enroll devices in mobile device management (MDM) platforms such as Intune or Jamf.
  • Maintain inventory of IT hardware and accessories.
  • Troubleshoot hardware and software issues during setup and post-deployment.
  • Ensure all devices meet company security and compliance standards.
  • Provide basic end-user training on device usage and best practices.
  • Collaborate with the HR team IT helpdesk as required streamline onboarding processes.
  • Assist in educating technicians on new service platform.
  • Other duties as assigned and related to new field support platform rollouts.
  • 2-5 years of experience in IT support or a similar role.
  • Familiarity with Windows, macOS, iOS, and Android operating systems.
  • Experience with MDM tools (e.g., Microsoft Intune, Jamf, AirWatch).
  • Strong attention to detail and organizational skills.
  • Excellent communication and customer service skills.
  • Ability to lift and move equipment as needed.
  • CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar certifications.
  • Experience with scripting or automation tools.
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