IT Support Technician (Technical Guru)
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About The Position
Do you find joy in helping people solve their day-to-day tech headaches? Are you equally comfortable troubleshooting a finicky Windows laptop, lending a hand to a Mac user, or untangling weirdness in Active Directory? Can you set up mics, mixers, projectors, and cameras like a backstage pro, all while staying calm under pressure? If so, read on… I’m the Head of Infrastructure & SRE at RTA, and I’m looking for an IT Support Technician to keep our office humming by tackling break-fix issues, managing tickets, and supporting audio/video setups for both daily meetings and our annual off-site conference (300–500 attendees!). You’ll need to navigate Windows, Mac, and a range of productivity software with ease, all while coordinating A/V logistics, setting up gear, and ensuring event recordings go off without a hitch. If this sounds like you, you could be the peanut butter to our jelly! Read on and apply!
