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IT Support Technical Instructor (Detroit Campus)
Per Scholas - Detroit, MI
posted 2 months ago
About the position
The IT Support Technical Instructor at Per Scholas is responsible for delivering high-quality technical training to adult students, equipping them with the necessary skills for entry and mid-level careers in Information Technology. This role involves managing classroom instruction, assessing student progress, and collaborating with program development teams to ensure the curriculum remains relevant and effective. The instructor will also provide career guidance and support to students, helping them navigate their professional paths in the tech industry.
Responsibilities
- Deliver classroom training in a highly interactive style to prepare adult students for entry-level to mid-level careers in Information Technology.
- Provide daily instruction, assessment administration, attendance, one-on-one tutoring, evaluation, and monitoring of individual student progress.
- Manage student behavior, monitor and enforce student class attendance, dress code, and other program policies in a consistent manner.
- Collaborate with the Senior Director, Program Development and Design to evaluate and evolve the curriculum as new technologies become available.
- Identify student needs, provide necessary support, establish individualized plans for student achievement, and participate in regular student status meetings.
- Maintain and update Salesforce and Canvas with student grades, certifications, scores, and progress notes.
- Provide students with insight into career tracks within the field and advise on career opportunities and types of positions that would be commensurate with their skills and credentials.
- Recommend students for particular employment opportunities through Business Solutions.
- Create, submit and maintain training curricula for approval and files.
- Order books, materials, vouchers for exams in advance of training.
- Participate in extracurricular activities such as social activities, employer visits, and professional events as applicable.
Requirements
- At least 1 year of teaching experience.
- At least 1 year of IT work experience.
- Experience with curriculum, syllabus development and lesson planning is a plus.
- Ability to connect real-life work scenarios to the teaching environment.
- Experience with student assessment and talent to continuously evaluate the effectiveness of the curriculum.
- Exceptional capacity to learn new technologies quickly and adapt to continuous changes in curriculum.
Nice-to-haves
- Bachelor's Degree in Information Systems, Information Technology, Computer Science, Computer Engineering, or related discipline (or equivalent practical experience).
- 3 years + IT work experience.
- Experience teaching technical courses.
- Experience teaching remotely.
- Experience in workforce development.
Benefits
- Health savings account
- Health insurance
- Dental insurance
- 401(k)
- Flexible spending account
- Paid time off
- Parental leave
- Employee assistance program
- Vision insurance
- 401(k) matching
- Employee discount
- Professional development assistance
- Life insurance
- Retirement plan
