IT Support & Systems Administrator
About The Position
Seal Dynamics (A HEICO Company) founded in 1976, with its corporate headquarters based in Hauppauge, NY is a world leader in technical sales and the distribution of aerospace components. Our unique marketing and technical sales approach is the most effective way to assist our customers in selecting products that reduce cost of ownership. Our current product portfolio includes structural, mechanical and electro-mechanical products associated with both airframe and engine applications across all ATA Chapters. Through our strategic partnerships with some of the most respected OEMs in the aviation industry, Seal Dynamics stocks and distributes in excess of 100,000 products globally in support of our customer requirements. In addition to our distribution network, Seal Dynamics is a market leader in the design and development of FAA approved alternative parts. Our OEM licensed PMAs and Test and Computation PMAs offer our customers viable solutions in the reduction of operational costs. ROLE - IT Support and Systems Administrator Provide tier 1-2 support in a modern hybrid environment, ensuring secure, reliable access to systems, applications and services for on-site and remote employees.
Requirements
- Windows 10/11 administration
- Microsoft 365 administration
- Endpoint management, patching, and compliance enforcement
- Strong troubleshooting and customer service skills
- Solid networking fundamentals (DNS, DHCP, VPNs, Wi-Fi)
- Basic cybersecurity best practices
- Strong analytical, problem-solving, and time-management skills
- Associate or bachelor’s degree in information technology or related field preferred
- 3–5 years of progressive IT support or systems administration experience
- Relevant certifications (Microsoft, CompTIA) a plus
Nice To Haves
- PowerShell scripting and task automation
- Experience with VMware, Hyper-V, or Azure infrastructure
- Microsoft Intune, Autopilot, or MDM platforms
- Knowledge to maintain Network Infrastructure (HP Aruba Switches, FortiGate Firewalls, Windows Servers)
- Security tools or SIEM platforms
- Experience supporting SaaS applications and integrations
Responsibilities
- Provide on-site and remote technical support for desktops, laptops, and mobile devices
- Administer Microsoft 365 services including Exchange Online, Teams, OneDrive and SharePoint
- Manage user identities in Active Directory and Azure AD (Entra ID)
- Deploy and manage endpoints using Intune or Endpoint Central
- Monitor and respond to endpoint security alerts (EDR, antivirus)
- Support VPN, Wi-Fi, and basic networking issues
- Assist with server administration, virtualization platforms (VMware/Hyper-V), and backups (Cohesity)
- Maintain IT documentation and end-user training materials
- Support onboarding and offboarding processes
- Collaborate with vendors, MSPs, and service providers to resolve advanced issues
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
