IT Support Specialist

Bay Area Church and Christian School-posted 3 months ago
Full-time • Entry Level
League City, TX
51-100 employees
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The IT Support Specialist troubleshoots and resolves hardware, software, and network connectivity issues for the Bay Area Church and Christian School staff, students, and volunteers. He/she will perform all duties and responsibilities in support of Bay Area Church’s vision to saturate the 4B Area with the gospel by restoring people, families, and churches.

  • Provides one-on-one end-user problem resolution through the technology request portal
  • Installs, deploys, inventories, and configures end-user devices such as desktops, laptops, mobile devices, printers, Chromebooks, software, and hardware peripherals
  • Performs computer hardware repairs and upgrades for equipment not covered by a third-party vendor maintenance agreement
  • Deploys and maintains audio/visual equipment such as microphones, speakers, televisions, projectors, sound mixing equipment, etc. used to enhance live events
  • Installs network cabling throughout campus
  • Provides technical support for Sunday morning worship services
  • Other duties as assigned by the IT Director
  • High school diploma or equivalent required; college coursework in IT field of study preferred
  • Directly relevant work experience providing desktop support preferred
  • Knowledge and familiarity with Windows, Mac, and Chrome operating systems preferred
  • Knowledge and familiarity with Google Workspace administration preferred
  • General working knowledge of IT infrastructure, network design and administration, and database management preferred
  • Must possess strong interpersonal skills in order to effectively relate to and communicate with users
  • Must possess strong written and verbal communication skills, as well as multi-generational interpersonal skills
  • Must be able to demonstrate reliability, self-motivation, and strong time management skills
  • Must possess the ability to maintain discretion, sensitivity, and confidentiality
  • Team player with the ability to establish and maintain effective working relationships with guests, members, vendors, and fellow employees
  • A growing faith and relationship with Jesus is evidenced in their life and relationships
  • Paid leave and holidays
  • Medical, dental, vision, life, AD&D, and LTD insurance
  • 403(b) retirement plan
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