AGILE Space Industries-posted 3 days ago
$50,000 - $76,000/Yr
Full-time • Entry Level
Onsite • Durango, CO

Agile Space Industries is a rapidly growing supplier of propulsion hardware and engineering services for the space industry. Headquartered in Durango, Colorado, with expanding operations in Mount Pleasant, Pennsylvania, and Tulsa, Oklahoma, Agile has achieved more than 40% year-over-year growth for the past three years, and our momentum continues to accelerate. At Agile, we design, build, and test in-space propulsion systems that give spacecraft the ability to maneuver with precision, reliability, and purpose. Our technologies play a critical role in missions that range from lunar landings and resource utilization to national defense, human exploration, and commercial space transport. We are seeking bold and driven individuals who thrive in a hands-on, fast-moving environment and want to help write the next chapter of space history as part of a close-knit, innovative team. Agile Space Industries is seeking an IT Support Specialist for onsite support in Durango, CO. The IT Support Specialist provides Tier 1/2 technical support across engineering, manufacturing, and administrative environments. This role is responsible for troubleshooting hardware and software issues, supporting identity and access management, maintaining endpoint security compliance, and ensuring users remain productive across a multi-site aerospace organization. The IT Support Specialist works closely with Systems Administrators, Network Engineers, and Security/GRC personnel to uphold reliability, security, and compliance with ITAR, NIST SP 800-171, and CMMC requirements.

  • Provide Tier 1/2 support for desktops, laptops, mobile devices, printers, and peripherals.
  • Troubleshoot Windows 10/11, Microsoft 365, VPN access, and network connectivity issues.
  • Image, configure, deploy, and maintain endpoint systems following standardized procedures.
  • Support onboarding/offboarding workflows, including account creation, MFA setup, and access changes.
  • Maintain accurate asset inventory and assist with hardware lifecycle management.
  • Ensure endpoint compliance with patching, system hardening, and endpoint protection tools.
  • Document technical procedures and contribute to the IT knowledge base.
  • Assist in IT projects such as system upgrades, hardware refreshes, and new-site deployments.
  • Escalate complex issues to Systems Administrators or Network Engineers as needed.
  • 1–3+ years of experience in IT support or related technical role.
  • Strong understanding of Windows 10/11, PC hardware, and Microsoft 365 applications.
  • Experience with Active Directory, user provisioning, MFA, and identity management workflows.
  • Ability to diagnose and resolve hardware, software, and basic network issues.
  • Excellent communication, documentation, and customer service skills.
  • Ability to work on-site in engineering/manufacturing environments.
  • Must be a U.S. Person under ITAR/EAR regulations.
  • Ability to lift and move IT equipment as needed.
  • Experience in aerospace, defense, or manufacturing environments.
  • Familiarity with NIST SP 800-171 or CMMC compliance requirements.
  • Experience with endpoint security tools such as CrowdStrike or Microsoft Defender.
  • Experience with device management tools such as Intune or Autopilot.
  • Basic PowerShell scripting capability.
  • Certifications such as CompTIA A+, Network+, Security+, or Microsoft MS-900.
  • Agile Space Industries offers exceptional benefits to support you and your family including generous health coverage, dental and vision plans, Flexible Time Off, parental leave, and a 401(k) with 100% company match up to 4%.
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