IT Support Specialist- Van Nuys

Developmental Pathways Inc.•Los Angeles, CA

20h•$28 - $30•Onsite

About The Position

We are seeking a reliable and experienced IT Support Specialist to join our team in Van Nuys. This part-time role is ideal for a mid-level IT professional who enjoys hands-on technical support, equipment management, and providing on-site assistance across multiple locations. The ideal candidate is proactive, organized, and comfortable supporting day-to-day IT operations in a professional environment.

Requirements

Mid-level experience in IT Support, Help Desk, or Technical Support.
Solid understanding of IT fundamentals, including hardware, software, and basic networking.
Strong problem-solving, organizational, and communication skills.
Ability to work independently while collaborating effectively with a team.
Comfortable with local travel between clinics/offices.

Nice To Haves

Experience managing IT equipment and working with software vendors is a plus.

Responsibilities

Provide Help Desk and Desktop Support to employees, resolving hardware, software, and connectivity issues.
Troubleshoot and maintain computers, printers, mobile devices, and related equipment at multiple office locations.
Install, configure, and update operating systems and business software.
Track, distribute, and manage company IT equipment and inventory.
Assist with onboarding and offboarding by setting up and collecting workstations and devices.
Respond to and resolve IT support tickets in a timely and professional manner.
Identify recurring technical issues and collaborate with the IT team on long-term solutions.
Travel locally to support other clinics and office locations as needed.
Communicate with and negotiate terms with software and service vendors when required.
Maintain clear documentation of systems, equipment, and support processes.