IT Support Specialist Raleigh-Durham
About The Position
IT Support Specialist. Great opportunity for a recent Computer Science college graduate with 4+ years of experience looking for an on-site IT support position in Raleigh-Durham, NC. If you have 4 or more years of experience, we’d like to hear from you! Here’s why working at RCOR is good for your career: You’ll get exposure to traditional Windows PC/server network office environments, which will help you as you work with our senior team, learning about on-premises environments as well as bringing and supporting clients in Azure. RCOR is a small, top notch, MSP known for providing quality IT services to our clients. To work with us you must be a US citizen, establish roots in the Raleigh-Durham area, and willing to work to high standards. We offer: • autonomy to do what's best for the client (integrity is everything) • grow even further in your technical support career, • lots of growth potential as you learn traditional client/server networks and cloud migrations. At least 4 years of prior IT support experience is required. You must be able to lift/install computers and monitors, and drive to client offices in our service region. We’ll get you started with: • Answering end-user computer and networking questions • Working with our Remote Monitoring and Management software • Updating and configuring firewalls • Rolling out multifactor authentication (MFA) • Investigating endpoint detection and response (EDR) alerts • Configuring and migrating M365 You’re detail-oriented, a people person, and not shy about digging into some troubleshooting. We would like to hear from you if you have a background in PC support, networking, and helping office workers with technology. This is an in-office and client onsite position in the Raleigh-Durham, NC area. You will be working out of our office or onsite at clients in our service area. Learn more about us at rcor.com. To apply, email [email protected].
Requirements
- 4+ years of experience
- Must be a US citizen
- Establish roots in the Raleigh-Durham area
- Willing to work to high standards
- At least 4 years of prior IT support experience is required
- Must be able to lift/install computers and monitors
- Drive to client offices in our service region
- Background in PC support, networking, and helping office workers with technology
Responsibilities
- Answering end-user computer and networking questions
- Working with our Remote Monitoring and Management software
- Updating and configuring firewalls
- Rolling out multifactor authentication (MFA)
- Investigating endpoint detection and response (EDR) alerts
- Configuring and migrating M365
Benefits
- autonomy to do what's best for the client (integrity is everything)
- grow even further in your technical support career
- lots of growth potential as you learn traditional client/server networks and cloud migrations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
