IT Support Specialist

TD Bank • Mount Laurel, NJ

351d • $86,840 - $130,000 • Hybrid

About The Position

The IT Support Specialist provides expert advice and leads in system / applications planning, performance, availability, integration, operations and/or release / deployment management. The role involves being the primary subject matter expert in multiple areas and consulting with clients or project teams regarding all aspects of operational support and solutions. The specialist works independently and/or autonomously as a senior lead on a diverse range of tasks and operational support of solutions, and is relied upon to coach and educate others. Assignments are highly complex and multifaceted, and the specialist may monitor and coach a small team of IT professionals. This position acts as a key resource in the exchange of technical information for project teams, the business, and/or outside vendors, and generally reports to a Senior Manager or Executive.

Requirements

• Undergraduate degree or Technical Certificate.
• Graduate degree preferred.
• 7+ years of relevant experience.
• Primary subject matter expert in multiple areas.

Nice To Haves

• Minimum of 5+ years experience in IT with skills in Java, Unix/Linux scripting, and SQL - Oracle.
• 3+ years experience in MQ, Kafka, JBOSS, PowerShell, Autosys/Job Scheduler.
• Flexibility to work after hours for OnCall issues.

Responsibilities

• Provide expert advice in system/applications planning and performance.
• Consult with clients and project teams on operational support and solutions.
• Work independently as a senior lead on diverse tasks.
• Coach and educate other IT professionals.
• Act as a key resource for technical information exchange.

Benefits

• Base salary and variable compensation/incentive awards.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees