IT Support Specialist (Part-time Contract)

Tessera Labs-posted 2 months ago
Part-time
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

We’re looking for an experienced IT Support Specialist to provide hands-on technical support and assist with systems management, user troubleshooting, and infrastructure setup. This short-term, part-time role is ideal for someone with a solid foundation in IT operations, networking, and security who enjoys solving problems and optimizing systems in a fast-paced environment.

  • Provide remote technical support to end users, troubleshooting issues related to networks, applications, and operating systems (Windows and macOS).
  • Deploy and maintain Cloudflare Zero Trust and other networking/security tools.
  • Manage and configure devices using JumpCloud or similar device management solutions.
  • Administer and troubleshoot Google Workspace accounts and understand IAM (Identity and Access Management) principles.
  • Maintain and improve security configurations across systems and users.
  • Use GitHub for version control and perform basic scripting or automation tasks.
  • Assist in documenting IT processes, policies, and troubleshooting steps.
  • 3–5 years of professional IT support or systems administration experience.
  • Strong understanding of networking fundamentals and security best practices.
  • Hands-on experience with Cloudflare Zero Trust, JumpCloud, and Google Workspace.
  • Proficiency with both Windows and macOS environments.
  • Familiarity with GitHub and basic scripting (e.g., Bash, PowerShell, or Python).
  • Excellent problem-solving and communication skills.
  • Ability to work independently and manage time effectively in a remote environment.
  • IT certifications (e.g., CompTIA A+, Network+, Security+) or security-focused certifications (e.g., CISSP, CISM).
  • Experience with endpoint security or MDM (Mobile Device Management).
  • Exposure to automation or DevOps workflows.
Track Jobs with Teal

Job Search Resources

•
AI Resume Builder
•
IT Support Specialist Resume Examples
•
IT Support Specialist Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service