IT Support Specialist III - Infrastructure, Network and Voice - Virginia (Lynchburg, Roanoke, Charlottesville) - Remote
Truist Financial•Roanoke, VA
339d•Remote
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About The Position
The position involves performing intake activities related to the support of end-users, documenting problems they are experiencing, and gathering information necessary for problem resolution. The role includes providing support through troubleshooting activities for standard problems encountered by end-users. Essential duties include interacting with end-users in person, leading moderately complex projects, implementing solutions to technical and operational problems, mentoring less experienced teammates, serving as a team lead during management absence, and collaborating with the Engineering team when new technologies are introduced.
