IT Support Specialist II (Lewisville, TX or Valley View, OH)
Tabula Rasa Healthcare•Lewisville, TX
250d
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About The Position
The IT Support Specialist II plays a critical role in maintaining the health of an organization's IT systems and ensuring employees can work without disruptions. This position is responsible for providing desktop support for the Company's in-house employees, remote employees, and employees of other affiliated companies. The role serves as an escalation point from the Level 1 issue and diagnoses and resolves more complex issues for both internal and external parties. The Delivery of projects, patch management of the desktop environment, software/hardware, training, and product documentation are operational areas of control.
