IT Support Specialist I - Corporate (Las Vegas)

Caesars Entertainment • Las Vegas, NV

200d • Onsite

About The Position

Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Our core mission is to inspire grown-ups to play. Focusing on building loyalty and value with its guests through a unique combination of great service, excellent products and technological leadership.

Requirements

• 1 year computer operations experience in an iSeries and/or Windows server environment
• Experience to include knowledge of basic system commands and error message recognition
• Working knowledge of office automation products and computer peripherals, such as printers and scanners
• Excellent problem solving and multitasking skills
• Customer-oriented attitude
• College diploma or equivalent experience preferred
• CompTIA's A+, Network+, or Security+ (preferred, but not required)
• Ability to lift to 40 pounds
• Ability to walk 3+ miles a day through casino properties
• Work shifts vary
• NV gaming

Nice To Haves

• CompTIA's A+, Network+, or Security+ (preferred, but not required)

Responsibilities

• Address user tickets regarding hardware, software, and networking
• Walk customers through installing applications and computer peripherals
• Identify issues that require escalation
• Customize desktop applications to meet user needs
• Assist with special event or project related equipment setups
• Direct unresolved issues to the next level of support personnel
• Perform duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed