IT Support Specialist 3

CoreWeave • Dallas, TX

1d • $98,000 - $130,000 • Hybrid

About The Position

As an IT Operations Specialist, you will play a key role in supporting and scaling CoreWeave’s internal IT environment. This role blends hands-on end-user and systems support with automation, platform ownership, and process improvement. You will work daily across identity, endpoints, SaaS platforms, and office infrastructure, while contributing to repeatable, scalable solutions that support a growing, distributed workforce. This role requires strong technical depth, sound operational judgment, and comfort operating in a fast-moving environment.

Requirements

• 4–6 years of progressive experience in IT support or IT operations roles, preferably in cloud-native or high-growth environments
• Proven experience administering identity and access management platforms (Okta or equivalent), including lifecycle automation and group management
• Hands-on experience managing macOS and Windows endpoints using MDM platforms such as Jamf and Intune
• Experience administering ITSM platforms (Freshservice or similar), including ticketing workflows, asset tracking, and automation
• Strong understanding of user lifecycle management (onboarding, offboarding, role changes, device provisioning)
• Experience deploying and supporting VDI environments and end-user workstations
• Scripting experience in Python, Bash, or PowerShell; familiarity with Terraform or other infrastructure-as-code tools for automation
• Solid understanding of cloud security fundamentals, MFA, device compliance, and endpoint protection (EDR, email security, MDM controls)
• Ability to troubleshoot across SaaS, endpoint, identity, and network layers
• Experience creating and maintaining technical documentation for systems and operational procedures
• Willingness to participate in on-call rotations and provide occasional after-hours or weekend support for critical incidents

Nice To Haves

• Experience supporting Kubernetes-based or containerized environments
• Exposure to compliance frameworks such as SOC 2 or ISO 27001
• Experience integrating SaaS platforms via APIs or automation tooling
• Knowledge of office network topology, hardware, and physical infrastructure
• Experience in high-growth startup or scale-up environments

Benefits

• Medical, dental, and vision insurance - 100% paid for by CoreWeave
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside
• 401(k) with a generous employer match
• Flexible PTO
• Catered lunch each day in our office and data center locations
• A casual work environment
• A work culture focused on innovative disruption

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed