IT Support Intern

TomTom • Farmington Hills, MI

115d

About The Position

At TomTom, you’ll move the world forward. Every day, we create the most innovative mapping and location technologies to shape tomorrow’s mobility for the better. We are proud to be one team of unique, curious, passionate problem-solvers spread across the world. We bring out the best in each other. And together, we help the automotive industry, businesses, developers, drivers, citizens, and cities move towards a safe, autonomous world that is free of congestion and emissions.

Requirements

• Currently enrolled in a degree program in IT, Computer Science, Engineering, Programming or a related field.
• Eligible to start a full-time internship (40 hours p/w) for 6 months.
• Fluent in English.
• Troubleshooting skills and eagerness to learn.
• Good communication skills and enjoyment of teamwork.

Responsibilities

• Install and prepare the computers and software for new employees.
• Support TomTom employees in daily issues regarding their hardware or software.
• Manage user accounts.
• Assist internal customers via face-to-face, mail, phone, and call tracking system.
• Align with other Support team members throughout the different regions within the global team.

Benefits

• Competitive compensation package.
• Time and resources to grow and develop, including a personal development budget and paid leave for learning days.
• Paid access to e-learning resources such as O’Reilly and LinkedIn Learning.
• Enhanced parental leave plus paid leave to care for loved ones and volunteer in local communities.
• Work flexibility, with the option to work both in the office and from home.
• Setup budget for home office improvement and monthly allowance for extra support.
• Options to work from home country and abroad for a set number of days each year.
• Competitive holiday plan, plus an extra day off to celebrate your birthday.
• Participation in annual events like Hackathon and DevDays.
• Inclusive global culture with a diverse community.

What This Job Offers

• Career Level: Intern
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees