IT Support Instructional Assistant

Per Scholas•Seattle, WA

18h•$40,000 - $45,760

About The Position

Per Scholas is seeking a dynamic, team-oriented individual to serve as an Instructor Assistant within the Seattle Training Department. The Instructional Assistant (IA) will play an important role in our organization’s mission, as they train Per Scholas students to be outstanding entry and mid-level technicians. They will be responsible for the following: Overall Focus: Candidates should be able to provide effective support in the classroom and be eager to grow their technical knowledge. In particular, they should be able to: Assist the lead instructor both in and out of class in the teaching and administration of the class. Display knowledge and/or interest in the following areas: information technology, software and hardware support, network administration, technology education

Requirements

CompTIA A+ and Google IT Support Certifications
Ability to teach in a highly interactive and hands-on style
Passion for teaching others
Flexibility to adapt to changes in schedule
Interest in being part of a culture of continuous improvement
Team oriented and high degree of reliability.
Highly responsive communicator
Excellent verbal communication skills
Qualified candidates must be able to comfortably and frequently lift 50lbs

Nice To Haves

Teaching Experience is a plus

Responsibilities

Assist and/or collaborate with the instructor to: Grade and/or review assessments, class projects, and other materials
Enter student grades into Learning Management Systems software and grading templates
Update Salesforce data as necessary
Review curriculum materials and assessments weekly and report to the instructor and curriculum development team any proofreading or subject-matter errors
Assist instructor with the preparation of daily agenda for students
Schedule time with the instructor and students to discuss class challenges
Monitor and document learner attendance, certifications’ progress, etc.
Manage campus technical equipment including loaner inventory management, equipment resets, properly tag new and inventory new equipment.
Monitor kitchen area cleanliness and manage kitchen supply inventory ie. coffee, water…etc.
Attend weekly team meetings and be prepared to provide classroom and learner updates.
Monitor class as it is in progress - checking that overall functionality (audio, video, screen appearance, etc.) is working as needed
Serve as class timekeeper, monitor breaks and other scheduling information
Monitor students during test-taking and break-out group activities
Manage cleanliness of classroom and tech equipment
Note challenges presented during class, including (but not limited to) students who: Seem disengaged or uninvolved with class activities Are speaking more than other students (dominating) or are typically quiet