IT Support Instructional Assistant

Per Scholas•Seattle, WA

3d•$40,000 - $45,760•Onsite

About The Position

ABOUT PER SCHOLAS: For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn , X , Facebook , Instagram , and YouTube . Per Scholas preferred hires reside within the following states : AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA Position Title: IT Support Instructional Assistant Office: Seattle, Washington Reports To: Managing Director Per Scholas is seeking a dynamic, team-oriented individual to serve as an Instructor Assistant within the Seattle Training Department. The Instructional Assistant (IA) will play an important role in our organization's mission, as they train Per Scholas students to be outstanding entry and mid-level technicians. They will be responsible for the following: Overall Focus: Candidates should be able to provide effective support in the classroom and be eager to grow their technical knowledge. In particular, they should be able to: Assist the lead instructor both in and out of class in the teaching and administration of the class. Display knowledge and/or interest in the following areas: information technology, software and hardware support, network administration, technology education What You'll Do:

Requirements

CompTIA A+ and Google IT Support Certifications
Ability to teach in a highly interactive and hands-on style
Passion for teaching others
Flexibility to adapt to changes in schedule
Interest in being part of a culture of continuous improvement
Team oriented and high degree of reliability.
Highly responsive communicator
Excellent verbal communication skills
You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources
You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission
You are data-driven, result-oriented and a forward-looking catalyst for social change
You have a collaborative and flexible work style. You're excited to work cross-functionally with other departments and independently
You have a passion for teaching others and being part of a culture of continuous improvement
You are an effective communicator with strong oral and written skills
You are strong at managing your time and you can balance multiple projects and tasks
Qualified candidates must be able to comfortably and frequently lift 50lbs

Nice To Haves

Teaching Experience is a plus

Responsibilities

Assist the lead instructor both in and out of class in the teaching and administration of the class.
Grade and/or review assessments, class projects, and other materials
Enter student grades into Learning Management Systems software and grading templates
Update Salesforce data as necessary
Review curriculum materials and assessments weekly and report to the instructor and curriculum development team any proofreading or subject-matter errors
Assist instructor with the preparation of daily agenda for students
Schedule time with the instructor and students to discuss class challenges
Monitor and document learner attendance, certifications' progress, etc.
Manage campus technical equipment including loaner inventory management, equipment resets, properly tag new and inventory new equipment.
Monitor kitchen area cleanliness and manage kitchen supply inventory ie. coffee, water…etc.
Attend weekly team meetings and be prepared to provide classroom and learner updates.
Monitor class as it is in progress - checking that overall functionality (audio, video, screen appearance, etc.) is working as needed
Serve as class timekeeper, monitor breaks and other scheduling information
Monitor students during test-taking and break-out group activities
Manage cleanliness of classroom and tech equipment
Note challenges presented during class, including (but not limited to) students who: Seem disengaged or uninvolved with class activities Are speaking more than other students (dominating) or are typically quiet