IT SUPPORT GENERALIST
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About The Position
The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. The role involves providing Help Desk support, monitoring and responding to IT Help Desk requests, modifying configurations for workstations, maintaining Help Desk tracking software, documenting internal procedures, assisting with onboarding, ensuring workstation setups, installing and configuring new equipment, maintaining inventory, reporting issues, managing PC setups for new employees, and performing hardware and software upgrades as needed.
