IT Support Engineer
New Albany Industries•New Albany, MS
1d
About The Position
The IT Support Engineer monitors and maintains the company’s hardware and software systems.
Requirements
- Bachelor’s degree in Computer Science or related field; or equivalent experience.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with a proven ability to collaborate with a team.
- Excellent analytical and problem-solving skills.
- Extensive knowledge of computer systems and programming.
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
- Proficient with or able to quickly learn systems and software used by the organization.
Nice To Haves
- Three to five years of information systems experience.
Responsibilities
- Installs and configures computer hardware, software, networks and applications.
- Continuously monitors and maintains systems and networks.
- Responds to technical support calls from other staff members or clients and communicates how to resolve issues.
- Diagnoses and troubleshoots system and network problems, software faults or hardware complications.
- Supports the roll-out of new applications.
- Keeps a record of issues, along with solutions, to refer back to in future instances.
- All other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
