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About the position
The IT Support Engineer (SAP) role at a Japanese Information Technology company involves providing support for client business processes automated with RPA, ensuring stability, data accuracy, and integrity in automation workflows. The position requires collaboration on SAP modules and participation in implementation and enhancement projects, with a focus on client communication and teamwork.
Responsibilities
- Ensure that client business processes automated with RPA can be run with stability, including data accuracy and integrity in automation workflows.
- Optimize automation workflows for performance and efficiency.
- Provide training and support to end-users of automation workflow output.
- Support design documentation, development, testing, and release in automation workflows and SAP modules such as FI, SD, and MM under manager supervision.
- Involvement in SAP implementation and enhancement projects.
Requirements
- Bachelor's degree in Computer Science or related field.
- Certified Associate Developer in Blue Prism or other RPA tools.
- Certified Associate for SAP in FI, SD, MM, BW, ABAP.
- Effective English communication and interpersonal skills, both written and verbal.
Nice-to-haves
- Good communication skills to respond to client inquiries and requirements in a timely manner.
- Ability to work within a team as well as individually.
- Ability to think out of the box, taking initiative and accountability for actions.
- Eagerness to pursue opportunities to develop new and existing skills outside of comfort zone.
