IT Support Associate II

Amazon • Buckeye, AZ

377d

About The Position

The IT Support Associate II role at Amazon.com Services LLC is designed for individuals with experience in providing technical support in a corporate environment. This position focuses on troubleshooting and maintaining various computer systems and peripherals, ensuring smooth operations and high customer satisfaction.

Requirements

• 1+ years of experience in a corporate setting.
• Experience supporting Windows, Mac, or Linux operating systems.
• Experience troubleshooting integrated and interdependent computer systems.
• Experience maintaining zebra thermal printers and troubleshooting various devices.

Nice To Haves

• CompTIA A+ certification
• CompTIA Network+ certification
• Cisco/CCNA certification
• Linux (Redhat) certification
• Microsoft hardware installation experience
• AWS certification
• Experience in a dynamic environment with a high degree of customer service.

Responsibilities

• Provide technical support for Windows, Mac, and Linux operating systems.
• Troubleshoot integrated and interdependent computer systems.
• Maintain and troubleshoot zebra thermal printers, thin clients, PCs, scanners, and portable handheld terminals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees