IT Support Analyst - La Mirada, CA
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About The Position
Help desk support specialists are the go-to people for technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queries and addressing system and user issues in a timely and professional manner. Help desk support works with the IT team and will often interact with system and computer users across the company. The help desk team will train users on basic systems and computer functions. Understanding and proactively maintaining daily system performance, having the ability to troubleshoot customer problems, and innate follow-up and follow-through skills are all essential aspects of the help desk support's day-to-day role.
