IT Support $20-24 DOE - Eastvale - 1st Shift

Volt • Ontario, CA

388d • $41,600 - $49,920

About The Position

The IT Support role at Volt Workforce Solutions involves providing technical assistance and support for software installation, troubleshooting, and repair of computer systems. The position requires a thorough understanding of system assembly, testing, and safety procedures, with a focus on maintaining operational efficiency in a fast-paced environment.

Requirements

• Bachelor's degree preferred.
• Familiarity with multiple operating systems, scripting, programming languages, and networking preferred.
• CompTIA A+ certification highly preferred, required within the first year.
• General knowledge of Linux and Windows Operating Systems preferred.
• CCNA certification preferred.
• Previous experience in a manufacturing or production work environment preferred.
• Data Center experience preferred.
• Effective verbal and written communication skills.
• Ability to operate in a fast-paced environment requiring adaptability and problem-solving skills.
• Technical knowledge to analyze problems and implement repairs or corrective actions.
• Ability to lift servers and appliances, and maintain house cleaning best practices.

Nice To Haves

• Software troubleshooting skills desirable but not required.
• Additional software experience and professional certifications preferred.

Responsibilities

• Configure, test, troubleshoot, and repair computer systems, including small-to-mid-size compute and storage appliances, enterprise servers, and components.
• Plan and perform work requiring knowledge of system assembly and testing, writing specifications, and principles of operation.
• Start up and shut down equipment in accordance with safety procedures and OSHA requirements.
• Advise operators on safe operation procedures for electrical/electronic systems and participate in training of technical-level employees.
• Perform platform confidence and extended burn-in tests on computer equipment using automated scripting.
• Conduct preventative maintenance and maintain performance and maintenance records for equipment.
• Perform system imaging and software installation/upgrades.
• Communicate and escalate issues with management regarding customer orders.
• Ensure asset tagging and management fidelity.
• Unpack, pack, and kit hardware and components as required.
• Independently acquire additional skills to maintain technical competencies.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Term life insurance
• Short term disability
• AD&D insurance
• 401(k) plan
• Sick time
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree