IT Supervisor

State of Nebraska•Lincoln, NE

About The Position

Under limited supervision and direction of the IT Manager - ESDT Division, manages teams performing major IT functions; establishes procedures, guidelines and standards; monitors budgets; performs related work as assigned. This position will be responsible for mentoring and guiding systems engineers with advanced problem resolution skills who are responsible for planning, design, development, optimization, documentation, maintenance, and performance of the State’s IT environments. The Office of the Chief Information Officer does not sponsor STEM or non-immigrant work visas for this position. At the State, we stand by our core values of treating others with dignity and respect, acting ethically in all situations, and creating an environment where our customer is our top priority. State Government is one of the largest and most diverse employers in Nebraska. Whether it's helping a vulnerable child, advancing public health, making highways safer, or preserving our natural resources, the work we do matters!

Requirements

A bachelor’s degree or equivalent in computer science, information systems, mathematics, engineering or other related field and two years of experience in a related information technology discipline (network infrastructure, coding, systems or database); experience can be substituted for education on a year for year basis, one year of which as a project coordinator, leader, or supervisor.
Regular and reliable attendance required.
Extensive knowledge of information technology theory, principles, and practices
Advanced knowledge of computer hardware and software
General knowledge of local and wide area network systems
Knowledge of client/server network protocols and Internet/Intranet applications
Skill in delivering responsive, quality customer service
Ability to write clear and concise documentation of systems and procedures
Ability to successfully apply information engineering techniques; ability to design a data centered information system; ability to effectively design and use relational databases; ability to effectively test and debug systems and programs
Ability to accurately estimate time and cost requirements in project development and implementation
Ability to read, understand, and apply information from technical manuals
Ability to plan, organize, and meet schedules and time lines for assigned work

Nice To Haves

A working knowledge of identity management, infrastructure, server environments, email, and application management.

Responsibilities

Candidate will provide technical support at a supervisor level for our IT environments on premise and in the cloud.
Acting as a technical liaison between upper management and subordinate teammates and offer support to our clients.
Developing and maintaining procedures and processes, creating documentation, and assisting clients and other information technology employees.
Supervises one or more IT teams at the full performance analyst or developer equivalent level or higher and that are above the technician level.
Performs personnel functions, including hiring, performance evaluation and disciplinary procedures.
Develops and maintains sufficient staff, properly trained and with the right combination of technical skills.
Other duties as assigned and within the scope of the classification.

Benefits

13 paid holidays
Vacation and sick leave that begin accruing immediately
Military leave
156% (that's not a typo!) state-matched retirement
Tuition reimbursement
Employee assistance program
79% employer paid health insurance plans
Dental and vision insurance plans
Employer-paid $20,000 life insurance policy
Public Service Loan Forgiveness Program (PSLF) through the Federal government
Wide variety and availability of career advancement as the largest and most diverse employer in the State
Opportunity to be part of meaningful work and make a difference through public service
Training and Development based on your career aspirations
Fun, inviting teammates
A safe and secure environment