IT Supervisor

Gersh Autism • Brooklyn Heights, NY

424d

About The Position

The IT Supervisor at Gersh Academy is responsible for overseeing the technology infrastructure and IT operations across multiple sites, primarily based in Brooklyn with travel to Long Island City. This role focuses on managing IT systems, ensuring network security, and providing support to end-users, playing a critical role in maintaining technological efficiency and security.

Requirements

• Bachelor's degree in information technology, Computer Science, or a related field.
• 5+ years of experience in IT management, with experience overseeing multiple sites.
• Strong knowledge of Cisco Meraki networking.
• Strong knowledge of network management (LAN/WAN), server administration, and cybersecurity best practices.
• Experience with cloud services, virtualization, and enterprise software.
• Excellent problem-solving and communication skills.
• Ability to work independently, take initiative as a self-starter, and manage multiple priorities effectively.
• Strong vendor management and negotiation skills.
• Prior experience with budgeting and cost management.

Nice To Haves

• Certifications such as CompTIA Network+, CISSP, or CCNA.
• Experience in educational or multi-location environments.

Responsibilities

• Manage and maintain the organization's local and wide-area networks (LAN/WAN) across multiple locations, ensuring high levels of performance and reliability.
• Oversee the installation, configuration, and maintenance of hardware, software, and network systems, including servers, routers, switches, and firewalls.
• Implement and monitor cybersecurity policies and procedures to protect organizational data, regularly assessing potential risks and ensuring compliance with security standards.
• Provide technical support for end-users, troubleshooting hardware and software issues across various sites and ensuring timely resolution of IT service requests.
• Lead IT projects from planning through implementation, ensuring timely delivery of new systems, upgrades, or integrations.
• Maintain data backup procedures and disaster recovery plans, regularly testing for functionality and updating as necessary.
• Develop and enforce IT policies and procedures, ensuring compliance with internal and external regulations.
• Develop and manage the IT department budget, making cost-effective decisions for equipment, software, and services.
• Supervise and mentor junior IT staff or consultants, ensuring efficient operation of the IT function across all sites.
• Continuously evaluate new technologies and recommend improvements to the current IT infrastructure to enhance operational efficiency with scalability in mind.

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree