About The Position

The IT Supervisor - Governance & Compliance is responsible for developing, implementing, and maintaining comprehensive framework for IT governance, risk management, and regulatory compliance. This role ensures that IT strategies align with business goals, that technology operations follow best practices, and that the organization complies with relevant legal, regulatory, and internal standards. The successful candidate will bring strong leadership, deep knowledge of IT controls, and a strategic mindset to enhance accountability, mitigate risk, and support business objectives.

Requirements

  • Bachelor's or Master's degree in Information Technology, Information Systems, Business Administration, Risk Management, or a related field.
  • 8+ years of experience in IT governance, compliance, or risk management roles, preferably in a related industry.
  • In-depth knowledge of IT governance and compliance frameworks (e.g., COBIT, ITIL, ISO 27001, NIST, SOX).
  • Understanding of data protection and privacy regulations (e.g., GDPR, HIPAA, CCPA).
  • Experience leading IT audits and managing control frameworks.
  • Familiarity with GRC platforms and tools (e.g., FreshService, ServiceNow GRC, RSA Archer, OneTrust).
  • Strong communication, presentation, and leadership skills.
  • Analytical thinking with attention to detail.
  • Ability to influence stakeholders and drive cross-functional initiatives.
  • High level of integrity and commitment to ethical conduct.

Nice To Haves

  • CGEIT (Certified in the Governance of Enterprise IT)
  • CISA (Certified Information Systems Auditor)
  • CRISC (Certified in Risk and Information Systems Control)
  • CISM (Certified Information Security Manager)
  • ITIL, ISO 27001 Lead Implementor/Auditor, or equivalent

Responsibilities

  • Develop and lead the IT governance framework to ensure strategic alignment, value delivery, and performance monitoring of IT initiatives.
  • Define and maintain IT policies, standards, procedures, and architecture principles.
  • Facilitate governance bodies such as IT Steering Committees, Architecture Review Boards, and Risk Committees.
  • Establish KPIs and reporting structures to monitor IT effectiveness and service delivery.
  • Lead the development and implementation of IT compliance programs to meet internal policies and external regulations (e.g., SOX, GDPR, HIPAA, PCI-DSS).
  • Design and enforce controls to ensure regulatory compliance and reduce risk exposure.
  • Collaborate with internal and external auditors to support audit processes and ensure timely remediation of findings.
  • Monitor changs in regulatory requirements and adjust compliance frameworks accordingly.
  • Work with cybersecurity, risk, and business units to identify, assess, and mitigate IT-related risks.
  • Maintain a compliance risk register and ensure continuous monitoring and control effectiveness.
  • Oversee IT assessments, control testing, and third-party risk reviews.
  • Develop, maintain, and enforce IT policies covering security, data privacy, operations, and usage.
  • Drive awareness and training programs to promote a culture of compliance and governance across IT and business units.
  • Provide advisory services to project and operations teams on compliance and governance requirements.
  • Create dashboards and reports for leadership highlight IT compliance status, audit findings, policy adherence, and governance metrics.
  • Identify opportunities to streamline processes, close compliance gaps, and improve IT maturity.
  • Promote continuous improvement through feedback loops, process audits, and benchmarking.
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