IT Supervisor, Gas Supply Transport Applications

One Gas•Tulsa, OK

46d

About The Position

ONE Gas is seeking a skilled leader to supervise a team of IT Business System Analysts supporting Gas Supply and Transportation Billing operations. This role will be responsible for guiding analysts in gathering requirements, documenting processes, and supporting the implementation and optimization of applications such as Quorum Software. The Supervisor will ensure the team delivers high-quality analysis, facilitates effective training initiatives, and partners with cross-functional stakeholders to drive operational efficiency. Additionally, this position will provide leadership in prioritizing work, mentoring team members, resolving escalated issues, and promoting best practices in business analysis to support gas purchasing and transportation billing operations. Applicants must be authorized to work in the United States. ONE Gas does not provide immigration-related sponsorship for this role. This includes direct company sponsorship, entry of ONE Gas as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

Requirements

Direct the activities of a department, including planning, budgeting, personnel development and other administrative functions.
Identify, prioritize and negotiate application support and project requirements with process owners and key business segment leadership.
Experience managing small to medium hardware or software implementation projects.
Manage integrated solutions that support multiple business functions including understanding of business processes inside the functions and related technology that supports those processes.
Demonstrated ability guiding the business towards strategic IT solutions, ensuring business leadership has a clear understanding of the cost/benefit of the solution.
Experience managing all aspects of the system development lifecycle, including requirements gathering, RFP development, software evaluations, project methodologies, testing and deployment.
Experience with the application of math, algebra, and statistical methods.
Experience in use and function of office equipment including computers and applicable software.
Experience and training relative to the following areas:
Interpersonal communication skills
Hardware (end user computing, network, voice, server) management
Customer service
Tracking and escalation of issues/problems
Project management
Experience with infrastructure technologies and experience communicating impacts resulting from development activities.
Experience interacting, advising and communicating effectively with subordinates, peers and all levels of management.
Experience developing information, conducting meetings and making presentations.
Read and write fluently in English.
Able to use office tools and equipment required.
Communicate and/or exchange information or instructions; conduct oral presentations and/or meetings.
Visual ability sufficient to perform job duties

Nice To Haves

Preferred industry experience supporting or working within Gas Supply/Gas Marketing or Gas Transportation operations
Preferred knowledge of Quorum Software applications or similar tools used for gas marketing, pipeline transaction management, pipeline nominations or gas measurement
Preferred Bachelor's Degree MIS, Computer Science, Mathematics, Business Administration or other related field or an equivalent combination of formal education and/or work experience in addition to the following job-related experience:
Applicable Driver's License

Responsibilities

Supervises and directs employees in the planning and delivery of one or more technologies which are integral to the delivery of IT services.
Supervise and direct employees performing Business System Analyst related activities.
Oversee team defining tactical activities and processes to address issues with infrastructure.
Provide input into long-term strategies as defined by IT Leadership.
Work directly with vendor representatives to ensure proper support and response for areas of responsibility.
Collaborate with other leadership to ensure the technologies are deployed and available to meet requirements for projects or overall strategic direction.
Provide detailed status of support activities or problem management to impacted parties.
Ensure technical resources are knowledgeable about expected service levels for services relying on technology supported by their areas.
Assist with definition and implementation of service level metrics.
Assist with defining or updating of new IT policies and procedures.
Provide detailed information about resources or technology maintenance contracts in support of financial forecasting.
Regular and reliable attendance is required in performance of job.
Employee may be required to perform additional duties as assigned.
Communicates Effectively
Decision Quality
Develops Talent
Directs Work
Instills Trust