WSU Tech-posted 2 months ago
Part-time • Intern
Wichita, KS
251-500 employees

At WSU Tech, we are dedicated to promoting quality higher education and leadership in workforce training that supports economic development for a global economy. Our experienced faculty and staff are committed to helping students achieve their goals by providing hands-on experience, state-of-the-art facilities, and individualized support and guidance. We operate in a values-based culture and strive towards our behaviors in everything we do.

  • Provides excellent customer service to WSU Tech Students, Faculty, and Staff.
  • Assists students with connecting personal devices to the WSU Tech Wi-Fi network and connecting to WSU Tech IT services using the Student IT guide.
  • Answers the Student IT Helpdesk phone number and calls back students needing password resets or help with the Student IT guide.
  • Provides the IT Department with suggestions on how to better serve students and improve the Student IT Guide.
  • Current WSU/WSU Tech student in good standing, required.
  • Currently enrolled in WSU Tech’s IT Essentials Program or have completed CompTIA A+ Certification, required.
  • Ability to identify basic student IT needs.
  • Ability to interact well with a diverse campus population.
  • Excellent organization and customer service skills.
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