IT SR Systems Engineer - Remote

Mayo Clinic•Rochester, MN

2d•Remote

About The Position

The Vulnerability Security Patch Management team is seeking a Senior IT Systems Engineer who can plan, design, and implement Server and Endpoint vulnerability remediation solutions, with minimal direction. This role will also lead SWAT campaigns that improve and govern Mayo Clinic's vulnerability remediation practices. The Senior Engineer is results oriented, multi-disciplined, and comfortable in implementing system security solutions in multi-vendor environments and works collaboratively within IT Infrastructure, IT Application Support, and Risk to ensure a safe, compliant, and resilient environment. Under general supervision and guidance, the Senior IT Systems Engineer is responsible for the maintenance and support of moderately complex systems software and hardware computer systems at multiple Mayo Clinic sites. The Senior IT Systems Engineer will actively monitor and respond to technical hardware and software problems utilizing hardware and software testing tools and techniques as well as assist in managing overall system capacity. He/she may interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. The Senior IT Systems Engineer will also be expected to contribute to the selection, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, plus the configuration and support of hardware systems across Mayo Clinic. The Senior IT Systems Engineer may also be asked to evaluate new products/technologies to determine impact on existing system configurations; assist with cost/benefit analysis, and feasibility studies; and assist in preparation and presentation of proposals that consider alternatives and business case gains needed for comprehensive institutional consideration. The Senior IT Systems Engineer is required to produce and maintain documentation such as systems requirements, designs, resource inventories and plans as requested by the work unit leadership; works effectively across departmental organizations gaining consensus of stakeholders. Work will be reviewed for quality, timeliness, and adequacy at predetermined milestones. It is important that the individual develops and maintains effective relationships with the I.T. technical staff and management across all Mayo sites in the support of multiple projects simultaneously. May be asked to perform consulting tasks or act as an information resource and/or mentor both internally and externally to the work unit. Consistently demonstrated the ability to take responsibility and accountability for managing work with little or no direct supervision. Demonstrated ability to multi-task and prioritize issues appropriately. Must have demonstrated the ability to interact effectively with a variety of personnel at multiple sites. Candidates must demonstrate proficient verbal and written communication skills using English. Occasional weekends and evening coverage will be required. Participation in 24 x 7 on-call rotation also required. Must be able to see and hear within normally acceptable standards. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Requirements

Candidates must demonstrate proficient verbal and written communication skills using English.
Occasional weekends and evening coverage will be required.
Participation in 24 x 7 on-call rotation also required.
Must be able to see and hear within normally acceptable standards.

Responsibilities

Collect and analyze information to identify vulnerabilities and potential for exploitation
Match technical solutions and OIS goals with business requirements across IT and adjust as needed
Work with endpoint, application and IT infrastructure to accomplish OIS vulnerability remediation goals
Establish timelines and delivery capabilities that align with business needs
Develop, test, troubleshoot, support and lead SWAT vulnerability remediation campaigns
Keep abreast of the latest trends and best practices in IT systems engineering and Vulnerability Response, and cybersecurity frameworks.
Identify new areas for improvement or enhancements.