IT Sr. Business Analyst - Hybrid (Houston or Dallas TX)

AECOM • Houston, TX

1d • $90,000 - $110,000 • Hybrid

About The Position

AECOM is seeking a Senior IT Business Analyst to join our Enterprise Applications, Global IT team. This position will offer flexibility for hybrid work schedules to include both in-office presence and telecommute/virtual work to be based in Dallas or Houston, TX.

Requirements

• BA/BS plus at least 6 years of relevant IT / software business analyst experience or demonstrated equivalency of experience and/or education
• Proficiency with MS Office, 365, Teams, Word, etc.

Nice To Haves

• Excellent written communication skills (samples may be requested)
• Excellent interpersonal, verbal communication skills with ability to communicate technical issues to non-technical individuals
• Experience utilizing contemporary AI tools for summaries, quality checks, notes, etc.
• Experience working within similarly large, complex organizations
• Software testing (UAT) experience
• BA certification is helpful

Responsibilities

• Document functional and non-functional system requirements; develop test cases and step-by-step test procedures for enterprise-scale projects
• Work closely with business managers, demand managers and end users to understand their processes and procedures
• Identify new innovative solutions to optimize business processes, reduce costs, and/or enhance the customer experience
• Work with the business and IT to gather and document scope and requirements for technology initiatives
• Perform as-is and to-be process mapping and gap analysis, requirements definition, system demos, IT testing, oversight of user testing, and end user training
• Prepare project documentation including requirements documentation, requirements traceability matrix, test scripts/use cases, process maps, wireframes, user training materials, standard operating procedures (SOPs), user communications, and change control documentation
• May define and present business cases for proposed projects
• Ensure compliance of projects/solutions with key AECOM controls (e.g. Sarbanes Oxley)
• Assist with defining the support model for new systems and facilitates transition of the new system from project resources to support resources
• Assess impact of projects/systems on business processes and facilitate a smooth transition of system and process changes to ensure minimal business disruption
• May participate in evaluation and selection of vendors/solutions including management of proposal/RFP process
• Assist with development of various management/executive presentations to present process improvement solutions, business case, and project progress.
• Gather and translate business requirements into product backlog artifacts including Epics / Features & User Stories. Create and maintain business requirements in the form of user stories with appropriate acceptance criteria.
• Collaborate with the Project Manager, Product Owner, Project Team, ScrumMaster and/or Business Stakeholders to confirm/understand clear business objectives, processes, and metrics for input into User Story definition and prioritization.
• Facilitate User Story mapping sessions with Business Stakeholders, as needed.
• Facilitate and schedule project or scrum meetings, as needed.
• Facilitate user acceptance testing with user feedback and defect tracking, as needed.
• Facilitate collaborative and productive team meetings for a distributed team (e.g. Microsoft Teams).
• Train end users on new application features, as needed.

Benefits

• AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees