IT Specialist

Adjutant Solutions Group • Indianapolis, IN

7h

About The Position

Adjutant Solution Group (ASG) ASG specializes in the development, qualification, and commercialization of drug delivery systems for biomedical products. We deliver integrated business and science solutions to foster healthier, safer, and more prosperous communities. Guided by our core values—service, client success, curiosity, respect, integrity, and accountability—we value diversity and prioritize collaboration and growth within our inclusive, team-oriented culture. Check out our GOASG website. Role Description: As a beginner Information Technology Specialist at ASG, you assist in foundational IT operations, support troubleshooting, and develop skills under supervision to build competency for higher-level responsibilities.

Requirements

• 0–2 years of experience in IT, help desk support, or a related field.
• Degree or coursework in Information Technology, Computer Science, or related field preferred.
• Build knowledge of IT support principles and ASG systems.
• Build skills in troubleshooting and analytical thinking.
• Build communication and teamwork skills.
• Ability to follow documented procedures and work under supervision.
• Accountability: Owning the consequences of your decisions and actions.
• Integrity: Complete harmony in what you think, say, and do concerning the ASG Way and our Code of Conduct.
• Respect: Treating people how you want to be treated, whether or not you agree with them.
• Curiosity: An enduring desire to learn and grow.
• Client Service: Results that address client needs based on client decisions.
• Service: Giving priority to enriching the lives of others.

Responsibilities

• Workstation & System Setup: Responsible for assisting in workstation setup, imaging, and configuration.
• Technical Troubleshooting & Support: Responsible for assisting with basic troubleshooting of hardware, software, and network issues.
• User Account & Access Management: Responsible for assisting with user account setup and access provisioning.
• IT Documentation & Inventory Management: Responsible for updating IT logs, inventory entries, and documentation.
• Compliance, Workflow, & SOP Adherence: Responsible for escalating issues per IT workflows and SOPs.
• Learning, Development, & Continuous Improvement: Responsible for staying updated on IT trends and emerging technologies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees