IT Specialist

ABC Imaging•Annandale, VA

About The Position

ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of our team. Responsibilities include: Level 2 technical support with Apple Mac’s and Windows based computers and servers Install operating systems, migrations, upgrades, etc. Install and maintain virtual machines and servers Setup new or move existing computer hardware and software Troubleshoot user issues as they arise on applications, software, hardware, and configurations of network setup Run CAT6 cables where needed, and terminate Maintenance and updates on servers and workstations Basic knowledge of Active Directory to setup for users accesses Basic knowledge of camera systems and access point Identifying technical problems and resolving issues quickly in printing production line Basic knowledge of Microsoft Office 365 Maintain product inventory and order supplies and equipment as needed Work with large format printers, print servers, and different copiers. Basic knowledge of Caldera and Oris print software Basic knowledge of VoIP phones Basic knowledge of Mobile Device Management (MDM) Basic knowledge of PSA’s and RMM’s. Basic project management skills Work on time-sensitive tasks with hard deadlines. Role will have multiple duties or projects at once Organization skills are critical

Requirements

Experience with Apple Mac’s and Windows based computers and servers
Experience installing operating systems, migrations, upgrades, etc.
Experience installing and maintaining virtual machines and servers
Experience setting up new or move existing computer hardware and software
Experience troubleshooting user issues as they arise on applications, software, hardware, and configurations of network setup
Experience running CAT6 cables where needed, and terminate
Experience with maintenance and updates on servers and workstations
Basic knowledge of Active Directory to setup for users accesses
Basic knowledge of camera systems and access point
Experience identifying technical problems and resolving issues quickly in printing production line
Basic knowledge of Microsoft Office 365
Experience maintaining product inventory and order supplies and equipment as needed
Experience with large format printers, print servers, and different copiers.
Basic knowledge of Caldera and Oris print software
Basic knowledge of VoIP phones
Basic knowledge of Mobile Device Management (MDM)
Basic knowledge of PSA’s and RMM’s.
Basic project management skills
Experience working on time-sensitive tasks with hard deadlines.
Organization skills

Responsibilities

Level 2 technical support with Apple Mac’s and Windows based computers and servers
Install operating systems, migrations, upgrades, etc.
Install and maintain virtual machines and servers
Setup new or move existing computer hardware and software
Troubleshoot user issues as they arise on applications, software, hardware, and configurations of network setup
Run CAT6 cables where needed, and terminate
Maintenance and updates on servers and workstations
Basic knowledge of Active Directory to setup for users accesses
Basic knowledge of camera systems and access point
Identifying technical problems and resolving issues quickly in printing production line
Basic knowledge of Microsoft Office 365
Maintain product inventory and order supplies and equipment as needed
Work with large format printers, print servers, and different copiers.
Basic knowledge of Caldera and Oris print software
Basic knowledge of VoIP phones
Basic knowledge of Mobile Device Management (MDM)
Basic knowledge of PSA’s and RMM’s.
Basic project management skills
Work on time-sensitive tasks with hard deadlines.
Role will have multiple duties or projects at once
Organization skills are critical