IT Specialist

CompanyCam • Lincoln, NE

3d • $50,000 - $60,000 • Hybrid

About The Position

We’re looking for an IT Specialist to support the day-to-day technology needs of CompanyCam. Reporting directly to the IT Manager, this role focuses on operational IT support, device management, and ensuring our systems are secure, reliable, and easy for teammates to use.
You’ll be responsible for supporting end users, preparing and maintaining devices, administering systems, and helping keep CompanyCam running smoothly behind the scenes. This role is ideal for someone who enjoys problem-solving, has strong technical fundamentals, and brings a friendly, service-oriented approach to IT support.
Location: Employees are expected to work at least 3 days a week in our HQ office.

Requirements

• High school diploma required
• In-depth knowledge of computer hardware and software, with an emphasis on Apple products preferred
• Familiarity with identity management, MDM services, and internal communication tools
• Strong written and verbal communication skills
• Ability to install, configure, and maintain hardware and software systems
• Familiarity with basic networking concepts and troubleshooting
• Strong problem-solving skills and attention to detail
• Knowledge of data storage, backup, and security best practices
• Professional, personable demeanor with a strong customer service mindset
• Ability to work independently and collaboratively as part of a team
• Familiarity with industry standards and regulations related to IT systems and data security
• A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving.
• A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems.

Nice To Haves

• Degree in computer science or a related field preferred
• Administrative experience with tools such as Okta, Google Workspace, Slack, Jamf Pro, or CrowdStrike is a plus

Responsibilities

• Configure, deploy, and support workstations and mobile devices for employees
• Troubleshoot and resolve technical issues related to hardware, software, and operating systems
• Install, configure, and maintain computer hardware and software across the organization
• Manage device inventory, documentation, and change management processes
• Support day-to-day network operations and assist with basic network troubleshooting
• Administer user accounts, access, and permissions across internal systems
• Regularly evaluate and improve IT systems to ensure they meet business needs
• Ensure company data is stored securely and backed up regularly
• Enforce cybersecurity, endpoint protection, and IT usage policies
• Oversee data backup practices and loss prevention measures
• Educate teammates on cybersecurity awareness and best practices
• Support and manage Apple devices and related hardware and software

Benefits

• This is a salaried/hourly position at CompanyCam.
• Our starting salary range is $50,000-$60,000 per year and is based on experience.
• We also offer meaningful equity and other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees