IT Specialist

Belkorp Ag • Modesto, CA

454d • $52,000 - $60,320

About The Position

The IT Specialist at Belkorp Ag, LLC is responsible for providing technical assistance and support for computer systems, software, and hardware across multiple store locations. This role involves troubleshooting issues, maintaining IT infrastructure, and ensuring smooth operations of internal systems. The position offers opportunities for professional growth and a supportive work environment that values employee engagement.

Requirements

• Working knowledge of a wide variety of computer diagnostic utilities.
• Hands-on hardware troubleshooting experience, including desktops, laptops, and smart devices.
• Experience working in secure environments and supporting remote security tools.
• Deep familiarity with Office 365 and Office Suite.
• Preferred experience with Microsoft Active Directory.
• Preferred experience with Windows Server 2016 and newer.
• Preferred experience with Ubiquiti devices, Meraki devices, and other Cisco networking hardware.
• Ability to communicate and present information effectively and concisely within a team environment.
• Able to work independently and provide remote support as required.
• High ethical standards.
• Driver's license and a vehicle is required as this position involves travelling to other store locations.

Responsibilities

• Provide technical assistance and support for incoming tickets and issues related to computer systems, software, and hardware.
• Travel to up to 8 store locations as needed to support end users and be present onsite 5 days per week.
• Develop deep familiarity with internal systems and processes to better support them.
• Provide support for core servers, network stacks, phone system, and other IT infrastructure.
• Respond to queries either in person or over the phone.
• Track work through IT ticketing system.
• Write training manuals.
• Maintain daily performance of computer systems and remotely troubleshoot workstation issues.
• Install, modify, maintain, and repair computer hardware and software.
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
• Install computer peripherals for users such as monitors, phones, printers, signature pads, etc.
• Maintain a clean work area and perform work in a neat and orderly fashion.
• Follow all safety rules, regulations, and procedures in performing work assignments.

Benefits

• 3 weeks of paid time off earned your first year
• Zero Cost Medical, Dental, and Vision benefits package offered
• Life Insurance is paid for by the company
• Accident insurance paid by the company
• Employer discounts from various vendors available
• Future education and growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Repair and Maintenance
• Education Level: No Education Listed