IT Specialist - Prescott, AZ

Davidson's • Prescott, AZ

365d

About The Position

Do you have a keen sense of people and desire to help drive the strategic and tactical direction of Information Technologies? If so, we encourage you to explore joining our IT team where you will receive excellent compensation and a comprehensive benefits package. Davidson's, 90 years young, is an innovative leader in firearms distribution recognized for its excellence in customer service, product offerings and financial stability. Davidson's is currently seeking an IT Specialist to join our hard-working Information Technology team at our offices in Prescott, Arizona! The successful hands-on candidate will be an expert at IT support to over 200 employees at 5 locations + our remote users and supporting the IT infrastructure already in place. The IT Specialist will utilize his or her proven technical and client service skills as they respond to end user support issues in a rapidly growing high-volume atmosphere. The IT Specialist will also ensure our network security and protect us against unauthorized access, modifications, or destruction of corporate data.

Requirements

• The ability to work in an independent manner with little need for direct supervision
• A demonstrated ability for planning and organization
• A customer obsessed drive for success
• The ability to communicate in a professional and articulate manner with internal and external contacts at all levels
• Minimum of 4 years' experience in a similar role
• Working knowledge of relevant operating systems, software, network topology, and design. (VMware V-SAN)
• Working knowledge of various cloud technologies, including GCP, AWS, and Azure
• Ability to lift, move and inspect computer equipment, servers, printers, and related equipment
• Certifications from CompTIA, Microsoft, VMware, or equivalent educational credentials are a plus

Responsibilities

• Management of the day-to-day operations of IT infrastructure for the company
• Installing new software and hardware components, including cloud and VMware resources
• Support of all monitoring tools for the company topology
• Regularly evaluating IT systems to ensure they meet the necessary demands and security requirements
• Assist with resolving all issues staff have with their IT systems and associated software
• Assist with network and systems administration
• Work with internal and external clients to resolve tickets/issues
• Educating coworkers about network security and best practices for computer usage
• Available for On-call technical support after hours

Benefits

• Family Medical, Dental, and Vision coverages
• Supplemental life insurance
• Flexible spending accounts
• Short-term/ long-term disability plans
• Pet insurance
• Cash benefit plans
• 401(k) retirement plan with a generous 25% match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Number of Employees: 101-250 employees