Responsible for planning, creation, and execution of projects and project plan. Manage internal and vendor project deliverables Responsible for documenting and managing tasks and schedules of IT projects and initiatives of the Shared Services teams through completion. Responsible for management of project budget Creates status reports on IT projects and initiatives as assigned including potential issues and risk items identified by the teams. Responsible for IT Shared Services project management reporting, including monitoring, collecting, and updating statuses for project deliverables/tasks. Performs user security administration and supplication support of bank systems as assigned. Assists the support teams in engaging vendors to assess issues and or gather information related to supported applications and escalates issues as needed. Participate in the planning, development and task execution of IT system integrations, conversions, branch opening and closures or new implementations projects within the EPMO, as assigned. Ensures assigned deliverables are met and meet quality standards. Collaborates with other IT departments to assess risk on assigned initiatives as needed. Assists in coordination and performs QA testing of internally developed applications and works with development and support teams on the application support handoff process. Assists the Governance team in coordination and completion of initiatives to resolve audit deficiencies and recommendations. Coordinates with other bank units to gather requirements/information as needed for completion of projects and initiatives, including UAT processes Ensures IT control guidelines and policies are followed appropriately. Looks for continual improvement opportunities for support processes and makes recommendations and oversees implementation as appropriate. Creates documentation in accordance with the IT document control process as needed. Participates in internal audits and regulatory exams, as needed. Participates in vendor due diligence activities, as needed. Supports other IT teams in the support of business application as needed.